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Business Change Analyst

Please Note: The application deadline for this job has now passed.

About the role

We are looking for an exceptional individual to join our team of amazing people! We are a very supportive and constantly leaning team of Senior Project Managers and Business Analysts.

We deliver critical business systems (like ERP, Income Management Systems, this very recruitment system!) and we do it for multiple organisations at the same time. Our projects typically include West Northants Unitary, North Northants Unitary, Cambridgeshire County Council and Milton Keynes City Council - so think BIG and complex! If you're a technically minded Business Change Analyst with significant experience and you're looking for the next challenge in your career, then this is the right job for you.

If you have any questions about this vacancy, please email

What will you be doing?

On a day to day basis, you will: 

  • Lead on the production of robust business cases and options appraisals to withstand senior leadership scrutiny 
  • Lead on investigating requirement details / user journey(s) to inform fit-for-purpose solutions. Analyse as-is and to-be business processes and identify improvements
  • Facilitate communication channels (i.e. workshops, meetings) with stakeholders to support all phases of the project lifecycle (initiation through to project closure)
  • Build trusted relationships within multi-disciplinary teams and subject matter experts from a wide variety of services
  • Work closely and communicate well with senior management, partners, clients and technical / professional advisors
  • Communicate (verbally and/or written) problems and recommendations in a technical and/or non-technical manner appropriate for the audience
  • Keep up to date with latest IT advancements to inform solutions evaluation and procurement

About you

  • You have significant experience in complex, large scale multi organisational system implementations and are ready for the next level challenge
  • You are technically minded and able to translate strategic goals into operational objectives (big picture to detail)
  • You have excellent verbal, written, diagrammatical and visual communication skills
  • You can build trust and have excellent facilitation, negotiation and influencing skills
  • You are passionate, curious and an innovative problem solver
  • You want to learn and constantly improve on your work
  • You are able to add value to an existing high performing team

Please explain how you fulfil the competences from the Job Description attached.

Interviews w/c  27 March 2023

Our benefits

We offer a wide range of benefits to our employees, these include:

  • Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service and ability to purchase up to 6 weeks additional leave per year.
  • Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
  • Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
  • Cycle to Work scheme
  • Car Lease scheme
  • Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
  • Ongoing training and development opportunities.
  • A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
  • Our West Ways of Working –We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
  • Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role.  The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.

About us

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.  

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. 

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.



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