Vacancies

Business Support Assistant (Shared Lives - Eleanor Lodge)

About the role

Shared Lives gives someone the opportunity to join a loving family home, so they can gain more independence, develop relationships or learn new skills at a pace that works for them. Supporting a person in your own home can be hugely rewarding and it’s a great way to make a difference to people’s lives.

What will you be doing?

Working within our community hub, based near Delapre, Shared Lives Team.

Delivering administrative support, using appropriate data management systems, procedures and resources.

We are, therefore, currently seeking an organised, capable, enthusiastic individual who, ideally has knowledge of scheduling of staff rotas. Via Data management system, People planner, Eclipse and ERP.

Assist with archiving of files, minute taking, invoicing and front of house, greetings. To ensure a quality service is delivered to customers, WNC policies and values are complied with, and reporting deadlines are met.

To ensure a quality service is delivered to customers, WNC policies and values are complied with, and reporting deadlines are met.

You will be responsible for maintaining and developing electronic and paper record systems. Confident accurate and timely approach to using MS Word, MS Excel and other software as appropriate.

About you

It is desirable to have experience scheduling work rotas/shifts, However, this is not essential, as full training will be provided.
Highly numerate, with prior experience in inputting and calculating invoices would be of benefit.
Solutions-focused, with a passion for creating the best possible workplace environment for colleagues.
Self-motivated, personable, and creative in approach to problem-solving.
Able to work on your own initiative and as part of a team.

Our benefits

We offer a wide range of benefits to our employees, these include:

Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Cycle to Work scheme.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Car Lease scheme
Professional subscriptions / registration - if your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

About us

Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council: https://youtu.be/lV0EfeUF4aU

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.

Should you require the Job Description in another format or language, please contact: Careers@westnorthants.gov.uk

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