Vacancies

Business Support Officer (apprenticeship route available)

About the role

At West Northamptonshire Council, we are looking for bright and dedicated individuals to join us as a Business Support Officer. This is a fantastic way to kick off a career in local government!

This is a full time role, based within our Home to School Transport service.

We are recruiting to 2 vacancies, and would welcome applications from those wishing to study for a Level 3 apprenticeship in Business Administration as part of the role.

The role is part-flexible which means that you will likely spend the majority of your week working from one of our office locations, with a couple of days spent working from home. The main base will be at One Angel Square in Northampton, but you may on occasion be asked to work alongside teams in our Towcester and Daventry office locations.

For further information or an informal conversation about the roles, please contact Leanne.Howells@westnorthants.gov.uk or Tom.Callaghan@westnorthants.gov.uk.

We reserve the right to close this advert early if we have a high number of suitable applications, apply today to avoid disappointment!’

What will you be doing?

The role of a Business Support Officer is varied. If you like to try new things and are interested in learning more about the different areas of local government, this would be a great fit for you!

Some of the things that you could be getting involved with include:

General business support tasks such as data entry, producing correspondence, event planning, minute taking, booking venues or transport, uploading content to our website and intranet, and grant funding applications.
Producing reports, spreadsheets, risk registers, databases, letters and timetables for the service.
Organising and supporting events, meetings, training, panels or boards.
Using record keeping and filing systems.
Some financial transactions such as raising purchase orders and invoices.
Delivering an excellent customer experience for our residents.
Making best use of emerging technologies and AI to streamline administrative tasks.
Provide loggist support to the Council's emergency planning response as required.
As and when required provide resilience and administrative support to other service areas to ensure a consistent standard of service is provided.

About you

We need bright and dedicated individuals, passionate about working towards making a positive difference for their local community. You will be highly organised, capable of managing and prioritising conflicting tasks, and will have a sharp attention to detail.

You will show resilience, teamwork, and the ability to build strong and positive relationships with colleagues at all levels in the authority. You will bring new and innovative ways of working to the table, embrace change and continually evolve, as our new authority evolves.

You may not have experience in an administrative role, or have experience in the public sector, but you will be able to demonstrate your ambition to learn and will be driven by your attitude to deliver an exceptional service. We welcome applicants looking for a new challenge or looking to kickstart their career in local government.

You will need:

A positive, responsive, and adaptable attitude
Confidence to work independently
An innovative and creative approach to work
A team-driven approach to delivery
A customer-focussed approach
A willingness to learn new skills and work with different service areas
Flexibility around where you work as depending on the project assigned, you may be working across our different offices or from home

Your skills will include:

Excellent organisation and time management
The ability to manage multiple tasks at a time and prioritise your workload
Top-quality customer service
Great IT skills and confidence with picking up new systems and software
Acting sensitively and with integrity around confidential information

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.

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