Vacancies

CME Tracking Officer

Please Note: The application deadline for this job has now passed.

About the role

This is an exciting opportunity to join the School Attendance Support Service as a tracking officer to support the CME processes within the team.

In line with DfE Statutory guidance, the role includes conducting checks to ensure the safeguarding and welfare of pupils missing from education. Checks include contacting other local authorities, HMRC border control and partner agencies to investigate lines of enquiry to locate the child and family following receipt of a CME contact form.

What will you be doing?

The role includes the daily management of caseloads, prioritising the most pressing matters, and liaison with other relevant services and professionals to safeguard children.

You will need to assess information from the CME contact form received and identify any potential risk, prioritise any action needed to safeguard children, including alerting other agencies as and when required. In addition, you will be required to conduct home visits.

About you

The role is fast paced and involves switching between a variety of tasks throughout the day. The ability to multi-task is essential and

You will be comfortable working in a busy working environment, able to demonstrate great attention to detail and work to short deadlines. Experience of working in an education background is not necessary but significant experience in using various IT packages is essential.

Good oral and written communication is essential and the ability to be empathetic yet can constructively challenge is an asset.

You must be well-organised, tenacious and confident, problem solver.

Our benefits

We offer a wide range of benefits to our employees, these include:

Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Car Lease scheme
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role.  The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.

About us

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.