About the role
At West Northants Council, it’s about our people and the opportunities we create together. This 18-month Business Support Officer apprenticeship is a fantastic opportunity to start or develop your career in administration while gaining hands-on experience in a supportive and forward-thinking team. During the programme, you’ll work towards a Level 3 Business Administrator qualification, building valuable skills that will set you up for future success. This role is perfect for someone looking to begin or progress their career in business support, offering a blend of practical experience, learning and development within an environment where you can truly thrive.
What will you be doing?
You’ll provide a wide range of administrative support to help your service area run smoothly and efficiently, gaining experience across a variety of tasks. This will include supporting meetings and events, producing documents and reports, managing records and systems, and helping to coordinate activities across the team. You’ll play a key role in delivering excellent customer service by responding to enquiries, liaising with colleagues and external stakeholders, and ensuring information is handled accurately and securely. As you build your skills, you’ll also use a range of digital tools, including Microsoft 365 and AI-supported applications, to improve efficiency and support day-to-day operations while contributing to team objectives
About you
You’re motivated, organised and ready to learn, with a genuine interest in building a career in business administration. You have good communication skills, a positive attitude and the ability to work both independently and as part of a team. You’re comfortable using technology or keen to develop your digital skills, and you take pride in being accurate, reliable and customer-focused. Most importantly, you’re someone who is eager to grow, open to new experiences and ready to make a contribution, reflecting our THRIVE values and bringing energy and enthusiasm to everything you do.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.
West Northants Council, where careers thrive.
Attached documents
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