What will you be doing?
- Identifying individuals at risk of homelessness and managing a caseload to provide tailored support.
- Offering advice and guidance on housing options, income maximisation, and financial support.
- Building trusted relationships with clients to empower them to sustain their accommodation.
- Collaborating with internal teams and external partners including social care, public health, and voluntary organisations.
- Supporting clients with employability, training, and education opportunities.
- Conducting home visits and maintaining accurate case records.
About you
- A compassionate communicator who can adapt to different audiences and build rapport.
- Have a strong knowledge of housing legislation, benefits systems, and local support services.
- Experienced in working with vulnerable individuals, including those with complex needs.
- Have the ability to manage a varied caseload and work independently.
- Proficient in Office 365 and willing to learn new systems.
- A full, clean UK driving licence is essential.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
West Northants Council, where careers thrive.
Attached documents
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