About the role
At West Northants Council, it’s about our people and the difference they make. As an Inspections Officer, you’ll play a vital role in supporting the accuracy and integrity of the Council Tax and Business Rates property base across West Northamptonshire. Your work will help ensure properties are correctly assessed, income is accurately collected and the Council can continue delivering essential services to our communities.
This is a varied and rewarding field-based role that combines site inspections, customer interaction and investigative work. You'll have the opportunity to work independently across West Northamptonshire while contributing to the Council’s financial sustainability and helping ensure fair and consistent taxation for residents and businesses.
What will you be doing?
You’ll carry out property inspections across West Northamptonshire, visiting new developments, empty properties and commercial premises to gather information, verify property status and support accurate Council Tax and Business Rates assessments. Using your attention to detail and understanding of relevant legislation, you’ll collect and record evidence, prepare reports and maintain accurate records that support decision-making and audit requirements.
Working closely with colleagues, residents, businesses and external organisations, you’ll help identify changes to properties, verify reliefs and exemptions, and support the maintenance of accurate tax base information used for financial planning and forecasting. Alongside your inspection work, you’ll contribute ideas and improvements that enhance service delivery and the customer experience.
About you
You’re a motivated and organised individual who enjoys working independently and taking ownership of your workload. With strong communication and interpersonal skills, you’re confident engaging with a wide range of customers and stakeholders and can explain information clearly and professionally.
You have excellent attention to detail and are comfortable assessing information, maintaining accurate records and applying legislation in a practical way. Experience conducting property inspections, site visits or similar field-based work would be beneficial, along with the ability to work confidently as a lone worker.
Most importantly, you’ll bring a proactive approach, a commitment to excellent customer service and a desire to make a positive contribution to our communities, reflecting our THRIVE values in everything you do.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.
West Northants Council, where careers thrive.
Attached documents
The following content displays a map of the job's location.
