Vacancies

Local Offer Manager

Please Note: The application deadline for this job has now passed.

About the role

We are looking for a Local Offer Manager to lead on the development of the new Local Offer for West Northamptonshire. The Children and Families Act (2014) includes the requirement for all local areas to publish a 'local offer' of all services expected to be available for 0 - 25 year olds with special educational needs and disabilities (SEND). This includes services across education, health, care as well as leisure and other services.

This role will involve co-producing a new website and further developing information provided via social media and through relationships with families and other local stakeholders

This is very much an outward facing role develop with all stakeholders and will involve travel around the County working with people in their communities.

Please note this role is initially a one year fixed-term contract. For an informal discussion about the role please contact Anne Wakeling on 07912 186285.

What will you be doing?

These are the main accountabilities of the role:

1. To develop a new integrated Local Offer database maximising the usage of appropriate communications channels including internet, social media, database, and printed material.

2. To ensure the Council is statutorily compliant with legislative requirements relating to the Local Offer, liaising with partners, internal, external, and central government to ensure a fit for purpose service.

3. To support the identification of commissioning needs children and young people with SEN

4. To contribute to a range of SEND service projects and initiatives currently in progress.

About you

Experience of developing information and communication channels to meet the needs of customers

Experience of multi-agency working Project management experience

Experience of using and preparing management information and reports

Experience of the management and supervision of a small team to meet service objectives.

Excellent interpersonal skills at a range of levels within organisations and with service users.

Good analytical, interpretative and problem-solving skills

Competent in the use of IT Adaptable and enthusiastic

Able to contribute ideas and embrace change as systems and processes develop to improve service delivery

Experience of community development work across the voluntary and statutory sector

Knowledge, understand and experience in the field of SEN and disability and of disability related issues

Knowledge of relevant statute, regulations, policies, and procedures IT literate Microsoft Excel and Word and Database knowledge

Our benefits

We offer a wide range of benefits to our employees, these include:

Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Cycle to Work scheme
Car Lease scheme
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role.  The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.

About us

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.