About the role
The role involves providing support to children and young people (ages 0-19, and up to 25 for those with SEND) and their families through a comprehensive Family Help programme aimed at improving outcomes for children while reducing the need for statutory services.
You will be responsible for offering high-quality supervision and line management to a team of Family Hub practitioners working across all age groups. By ensuring and promoting best practices through both physical and virtual family hub services, you will embed and model effective approaches, ensuring that the team is fully supported and that a seamless, integrated family help service is delivered across the family hub network.
What will you be doing?
Are you passionate about supporting children, young people, and families in your community?
We are seeking a dynamic Senior Family Hub Practitioner to lead and manage a family hub and its connected spokes in a defined neighbourhood, ensuring the delivery of high-quality early help services through an integrated approach that includes physical, virtual, and outreach support.
In this role, you will work closely with the Family Hub Lead, coordinating the hub’s activities to ensure effective service provision for local families.
You will also have line management responsibilities for a team of Family Hub Practitioners, holding a caseload of families while supervising and guiding your team to ensure excellent service delivery. As the key point of oversight for all cases, you will provide practice guidance and support to your team of practitioners.
On a day-to-day basis, you will be responsible for the operational organisation of the hub, ensuring it is a welcoming, safe, and secure environment for both staff and service users. This includes ensuring the appropriate allocation of resources to meet local needs and ensuring safety standards are met across all venues where services are delivered.
Your role will also involve actively engaging with the local community, gathering feedback through workshops and meetings to understand their needs, and designing programmes that meet those needs. A key aspect of your role will be to work closely with the community and voluntary sector groups to reach families who may be harder to engage, developing outreach initiatives to connect them with vital services. Additionally, you will work with a range of partners to identify family help needs and promote best practice in whole-family working.
If you are a natural leader with a passion for community engagement and a commitment to making a meaningful difference to families, we would love to hear from you.
About you
We need a bright and dedicated individual, passionate about working towards making a positive difference for their local community. You don’t need experience across all aspects of the job as that will form part of your development journey, but you will need experience of working in the public sector, delivering core Public Health messages to families with children and young people and being part of a team supporting the delivery of change and transformation.
You will work closely with a variety of partners including the 0-19 team to ensure children are able, willing and ready to learn. You’ll need to have a solution driven and adaptable approach to working, thrive in a busy environment with a positive approach to challenges!
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
West Northants Council, where careers thrive.
Attached documents
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