Vacancies

Street Cleansing Supervisor

Please Note: The application deadline for this job has now passed.

About the role

Provision of a high quality, reliable and cost effective street cleansing service to residents and visitors
To develop the workforce to ensure high standards of customer satisfaction and high standards of health and safety exist.
To ensure the street cleansing service meets its duties and responsibilities under the law and general policy of the council.
To ensure that the resources employed to undertake allocated services are used efficiently and effectively.
To monitor standards and performance and to highlight areas of concern.
To support delivery of the two Councils’ strategic priorities
To support the overall aims of the Community & Environment directorate.

What will you be doing?

To carry out a reliable and high quality Street Cleansing service to the district contributing towards rising levels of customer satisfaction.
To supervise 12-20 Street Cleansing staff to ensure continuous improvement in cleansing standards, Customer service, H&S standards and Financial performance.
To ensure all Street Cleansing staff are trained and developed so that levels of performance rise to deliver high standards of service.
To ensure high standards of health & Safety are embedded in the workforce to minimise the risk of accidents
To ensure the Street Cleansing service is carried out in accordance with existing legislation, relevant codes of practice and council policy.
To plan and ensure regular cleanliness inspections are carried out.
To support the Street Cleansing manager in keeping finances within budget.
To ensure fly tips, needles, broken glass and litter are removed quickly and meet service standards.
To regularly audit the cleanliness standards, H&S, customer and vehicle care standards of all Street Cleansing crews.
To ensure good house-keeping and security standards are maintained at the depots.
To ensure high quality waste data is captured and fed into the relevant data systems.
To look to continuously improve the Street Cleansing service through customer service, H&S, quality and financial improvements.
To work with the enforcement team to reduce littering and fly tipping.
To gather community intelligence for the benefit of all Council services
To monitor cleaning standards at public conveniences.
To ensure unauthorised signs are removed promptly.
Investigate and resolve customer concerns and complaints.
To encourage and promote the training & development of all staff within the Street Cleansing team.
To ensure that the quality of recyclable materials collected all meet contractual requirements.
Ensure sickness and annual leave procedures are adhered to.
Assist Street Cleansing Manager in job applications and interviewing processes.
Ensure the delivery of appraisals and targets set for 12-20 manual staff.

About you

Qualifications

Essential

Good standard of education up to A level standard (or equivalent level of proven work experience in similar role).
Holds an LGV licence

Desirable

A Supervisory or Management qualification
1^st aid qualifiaction

Experience

Essential

Proven supervisory experience
Experience of dealing with customers and complaints
Significant experience of leading a team in a depot environment

Desirable

Experience of working in Street Cleansing

Knowledge

Essential

Knowledge of Street Cleansing issues
Knowledge of H&S requirements and risk assessments

Skills

Essential

Problem solving skills
Team Leadership skills
People managemProblem solving skillsent skills
Basic report writing skills
Good IT skills with Microsoft packages

Other requirements / circumstances / aptitudes

Essential

Organised and efficient
Enthusthiastic & eager to acquire new skills
Able to deal with problems in a
logical manner
Flexible

Our benefits

We offer a wide range of benefits to our employees, these include:

Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Cycle to Work scheme
Car Lease scheme
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role.  The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.

About us

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.