About the role
A Community Support Worker will: assist with the provision of positive intervention and support for adults with physical and mental health problems. Promote independence and community living and help minimise the risk of hospitalisation or admission to residential care
Assist on a managed basis, as part of the team, with a monitored caseload of short term and/or less complex cases, which require visiting, monitoring and provision of support to customers to ensure ongoing services.
With reference to the individual’s care plan provide practical and emotional support to customers to help them maintain independent living.
Liaison with carers, internal and external agencies to help customers to access and utilise resources in the local community and maintain financial independence.
Act as a key worker for designated customers and in consultation with other stakeholders to ensure that customers are supported in accessing and applying for the services and benefits they are entitled to from the relevant agencies and authorities
Assist senior officers/case managers with ongoing assessment and provide information to help amend and update care plans so that changes in customers’ assessed needs and circumstances are recorded and addressed appropriately.
What will you be doing?
West Northamptonshire Council have a vacancy for a Community Support Worker in the South Northants team based in Towcester.
As a Community Support Worker, your responsibilities will include:
Act as key worker to a set number of customer’s. Supporting with hygiene routines and medication management
To support adults with mental health, physical and/or learning disabilities to encourage and promote independence
You will act as the first point of contact with Home Carers, providing advice in regards to any query that arises
Managing customer care plans. Making sure they are accurate, correct & up to date
To travel freely over West Northamptonshire
About you
Requirements:
- GCSE's and NVQ level 2 or equivalent in health & social care
- Full driving license and access to your own vehicle
- Previous experience within a health or care position
- Satisfactory clearance of an enhanced Disclosure and Barring Service Check.
Our benefits
We offer a wide range of benefits to our employees, these include:
- Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
- Cycle to Work scheme
- Car Lease scheme
- Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
- Ongoing training and development opportunities.
- A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
- Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
- Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.
The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role. The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.
About us
We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.
Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
When potential is unlocked, talent thrives.
Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.
West Northants Council, where careers thrive.
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