About the role
This is a key senior role within our Revenues and Benefits service, where your expertise will directly support high‑quality Council Tax and Business Rates delivery across West Northamptonshire. As Lead Revenues Officer, you’ll act as the service’s technical authority, bridging operational delivery and strategic leadership. Working closely with Team Leaders and the Revenues Manager, you’ll help ensure our services are accurate, compliant and continuously improving which will make a real difference for residents and businesses alike.
What will you be doing?
You’ll lead with confidence and insight, providing expert guidance on complex and sensitive revenues matters while supporting teams to deliver consistently high standards. Alongside managing specialist teams, you’ll help resolve escalated issues, assure quality across the service, and play an active role in annual billing, system developments and service improvements. This is a varied, influential role where your technical knowledge, coaching approach and problem‑solving skills will shape outcomes and build capability across the service.
About you
You’re an experienced Revenues professional with strong technical knowledge of Council Tax and/or Business Rates and a passion for getting things right. You enjoy tackling complex challenges, sharing your expertise and supporting others to develop. Confident, organised and collaborative, you’re comfortable working at pace, influencing decisions and contributing to service improvement. Most of all, you’re motivated by public service and want to be part of an organisation that values ambition, innovation and empowering people to thrive.
Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
West Northants Council, where careers thrive.
Attached documents
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